Cookie Policy

This Cookie Policy explains how we use information collected through cookies and other tracking technologies on this website (“Website”) operated under the SEMAPA brand.

This website uses cookies not only to ensure it functions properly but also to provide you with a better browsing experience, enable continuous improvement of the services provided, or protect your data.

The Cookie Policy should be read in conjunction with our Privacy Policy, where we explain how we protect your privacy in the use of cookies and other information.

For any questions about the Cookie Policy, you can contact SEMAPA through the following contact points:


Cookies are small text files that are stored on the device through which you access a website, specifically through the browser used for this purpose, and they collect information regarding your navigation on that site.

Cookies primarily aim to facilitate and personalize your browsing experience. However, in addition to this main function, they also serve other purposes, including assisting us in fraud prevention, optimizing our services, and identifying your preferences so that we can present you with ads and offers tailored to your interests.


Cookies and other similar technologies collect:

  • Traffic and location information, such as your IP address (Internet Protocol address), your location captured through a Global Positioning System (GPS), Wi-Fi access points, and mobile network antennas covered by your device;
  • Access and session information, namely the number generated to identify you as a user in the session on a specific site (Session ID), the login start date, and the most searched words;
  • Device information, detecting, for example, the operating system and browser used, the date and duration of the visit to the site, and the identification of other visited sites;
  • User behavior information, such as the number of clicks made and the most visited pages.


There are session cookies (temporary) and persistent cookies (long-lasting).

The former are used only for the period you navigate on a particular site, after which they are deleted. They allow you to maintain your navigation on that site without having to start a new session, even if you change pages. The latter are stored on your device even after the end of navigation on the site, aiming to enable your return to that site without the initially defined settings, such as language, changing in this new navigation.

Cookies can also be categorized according to the various purposes associated with them, regardless of whether they are first-party cookies (cookies installed by the site you are visiting) or third-party cookies (cookies installed by other sites than the one you are browsing).

Thus, for example, we can have:

  • Necessary Cookies: These cookies are always used, regardless of your consent, as they are strictly necessary for the regular functioning of the site. Necessary cookies aim to ensure operability, optimization, and security issues and are usually persistent cookies.
  • Preference Cookies: This type of cookies saves user preference settings, such as language, so that you do not have to configure them every time you browse the site. They identify the user through a unique identification number (ID), associated with the login time, allowing you to navigate the site or other Internet pages open in the browser without having to constantly log in. They also allow counting the number of visits to the site, by collecting users’ IP addresses, thus enabling statistical studies on the quality of the service provided on that site. By their nature, these cookies may be temporary, although they tend to be persistent.
  • Analytical/Statistical Cookies: These are cookies that allow quantifying the number of users on a site and analyzing their behavior to define strategies to improve the service provided. Generally, they are third-party cookies.


SEMAPA reserves the right, at any time, without prior notice and with immediate effect, to amend, add or revoke, partially or entirely, this Cookie Policy. Any changes will be promptly disclosed on this same online page, so we advise regular consultation of this page to stay updated.


If you have any doubts or questions, requests or complaints regarding this Cookie Policy, please contact us via email at or by mail at Av. Fontes Pereira de Melo, No. 14, 10th floor, 1050-121 Lisbon.